AS EASY AS….1….2…3!!!!
At My Boutique we like to keep things really simple. This is so you can shop with absolute confidence that if for any reason you are not happy with your purchase then you can return it easily. (excluding sale items)
We give you a 100% guarantee as follows:
Not happy for any reason or not right for any reason
– we will give you an online store credit. No problem. (excluding sale items)
TEXT us on 0432 763628 to inform us you would like to return the item, the order number and reason for return. We will text you your returns code.
Pop it in the mail within 30 days of purchase.
When received we will issue an online credit note and text you your credit code.
In more detail
All returns will be issued a store credit for the website, this includes all payment methods used for your purchase.
They must be returned in BRAND NEW CONDITION – unworn, unwashed, tags attached, no stains, marks, breakages etc. If the item is returned in other than brand new condition (with tags attached) no credit will be issued.
-Any items listed on our Sale page can not be returned.
– All postage costs will need to be covered by you.
-If a free postage discount was applied to the order you are returning or partially returning this postage fee of $8 may be deducted from your store credit
– When returning your item if it is not received or lost in transit we cannot offer a credit for the item. Due to this we recommend you return your item with tracking.
– If you require a replacement size you will need to go through the return process. Once that is completed and you have your credit number you will need to place a new order for appropriate size.
– Any packages sent back (RTS) Return To Sender will result in $10 being deducted from your store credit.
Enjoy your shopping with confidence!!